Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, information generated through your use of our website, and information processed by service providers that help us operate our business.
Information we may collect includes:

• name;

• email address;

• birth year, month, day, and time;

• gender or gender selection used for report preparation;

• order details and purchased products;

• subscription plan details;

• custom preferences or instructions submitted for Exclusive Boosting Pouch services;

• billing country, transaction status, and limited payment-related information;

• communications you send to us;

• website usage, device, browser, location, and technical data collected through Wix, analytics, security, or fraud prevention tools.

We do not intentionally collect more personal information than is reasonably needed to provide our services, process orders, manage subscriptions, communicate with you, comply with legal obligations, and protect our website.

2. How We Use Your Information

We use your information to:

• generate and deliver Qi Type Chart, Full Pack Chart, and other reports;

• prepare monthly subscription content;

• create and deliver digital image products and custom services;

• process orders, payments, refunds, corrections, and customer support requests;

• send order confirmations, delivery emails, service updates, and necessary administrative messages;

• manage subscriptions, billing, account access, and cancellation requests;

• prevent fraud, abuse, unauthorized access, and payment disputes;

• comply with accounting, tax, legal, payment, and regulatory obligations;

• improve website functionality, product quality, customer experience, and operational reliability.

We do not sell your personal information. We do not use your birth information to provide medical, legal, financial, psychological, or other professional advice.

3. Payment Information

Payments are processed by third-party payment providers such as Stripe. QIBURST does not store your full card number, full bank account number, or full payment credentials.

Payment providers may collect and process payment information, billing details, fraud signals, device information, and transaction data according to their own privacy policies and legal obligations.

4. Service Providers and Third Parties

We may share information with trusted third-party service providers only when reasonably necessary to operate our website and services. These may include:

​

• Wix and related website hosting, form, store, account, and email tools;

• Stripe and other payment processing or fraud prevention services;

• Wise or banking/accounting services used for business administration;

• email delivery, customer support, file delivery, or automation tools;

• tax, accounting, legal, compliance, or dispute management providers;

• country blocking, security, analytics, or technical service providers.

 

These providers may process information in New Zealand, the United States, or other countries where they or their infrastructure operate. We take reasonable steps to use providers that apply appropriate confidentiality, security, and privacy protections.

We may also disclose information if required by law, regulation, court order, government authority, payment network rules, tax obligations, or to protect our rights, users, business, payment providers, or the public.

5. International Processing

Because QIBURST uses online platforms and international service providers, your information may be transferred to, stored in, or processed in countries outside your country of residence. Those countries may have privacy laws different from your local laws.

By using our website and services, you understand that your information may be processed internationally as needed to provide the services.

6. Data Retention

 

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including service delivery, customer support, business records, fraud prevention, accounting, tax, legal compliance, and dispute handling.

Report-related birth information and order records may be retained for a reasonable period after delivery so we can respond to correction requests, customer questions, delivery issues, payment disputes, and legal or accounting requirements. When information is no longer needed, we will delete, anonymize, or securely retain it only as required for legitimate business or legal purposes.

 

7. Security

We use reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No internet transmission, website platform, payment system, email service, or storage method is completely secure. We cannot guarantee absolute security, but we work to reduce risk through reasonable safeguards and trusted service providers.

8. Your Rights

Depending on your location and applicable law, you may have rights to:

• request access to personal information we hold about you;

• request correction of inaccurate or incomplete information;

• request deletion of certain personal information;

• withdraw consent where processing is based on consent;

• object to or restrict certain processing;

• ask questions or make a privacy complaint.

To exercise these rights, contact us at qi@qiburst.com. We may need to verify your identity before responding. Some information may need to be retained where required for legal, tax, accounting, fraud prevention, payment dispute, or legitimate business purposes.

9. Marketing Communications

We may send service-related emails that are necessary to complete your order, deliver products, manage subscriptions, or respond to your request.

We will only send promotional marketing emails where permitted by law or with appropriate consent. You may unsubscribe from marketing emails using the unsubscribe link or by contacting us.

10. Cookies and Similar Technologies

Our website may use cookies and similar technologies through Wix and related service providers. These technologies may help operate the website, remember preferences, support checkout, analyze usage, improve performance, and protect against fraud or abuse.

You can manage cookies through your browser settings, but disabling some cookies may affect website functionality, checkout, account access, or delivery of services.

11. Children's Privacy

QIBURST services are intended for adults. We do not knowingly sell products or collect personal information from children under 18. If you believe a child has provided personal information to us, please contact qi@qiburst.com and we will take reasonable steps to review and delete the information where appropriate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised "Last updated" date. Continued use of our website or services after changes are posted means you accept the updated policy.

13. Contact

If you have questions, requests, or complaints about this Privacy Policy, please contact us:
QIBURST Limited  
Email: qi@qiburst.com